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This is the device page for the Samsung Galaxy J7. The OS that comes stock to the device is Android OS v5.1.

170 Questions View all

Why is my phone glitchy and rice wont help?

After i brought my phone out in the rain it got glitchy and wont stop. Rice wont help and disisembling it wont help eather. I dont wanna call anyone to help because i want to do it myself. What do i do?

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Most Helpful Answer

@aladorluvz123 first off skip the rice. It is absolutely useless. It will not help you fix your phone. All it does it provides a false sense of security. It will not clean your phone, it will not prevent corrosion.

I suggest that first you do not turn on your phone, charge it or try to connect it in any way. Remove the battery from the phone to minimize further damage. After that completely disassemble your phone by using these guides. Using 90%+ isopropyl alcohol, clean your phone by following this guide. It was written for an iPhone but all the points still apply to your phone as well. While cleaning, check for obvious missing or damaged components. you can always post some images of your boards etc. with your question so we can see what you see. Use this guide Adding images to an existing question for that. Once it is properly cleaned, replace the battery and reassemble your phone. Only after it has been fully cleaned can you properly troubleshoot. Liquid damage is the hardest to troubleshoot and the most difficult to repair since virtually any part/ component may be involved.

iPhone Image

Guide

Repairing iPhone Liquid Damage

Difficulty:

Difficult

1 - 2 hours

iFixit Image

Guide

Adding images to an existing question

Difficulty:

Very easy

2 - 5 minutes

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rice doesnt dry all moisture, the motherboard is probably still wet. keep it turned off and take it to a professional as you have put it in rice means you probably don't know how to repair it

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Kaylie pierce will be eternally grateful.
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