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4-inch iPhone released in March 2016 with similar hardware specifications to the 6S. Available in Silver, Space Grey, Gold, or Rose Gold with 16/32/64/128 GB storage options. Model: A1662 and A1723

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Earpods volume control and mic don't work while plugged in

I have a problem with controlling volume and using Earpods mic with my iPhone SE (stereo playback and play/pause button are working correctly). They are original set and work fine (tested with macbook - volume control and mic are OK). Also already tested two different pairs of Earpods with the iPhone and they both don't work. Also tested the lightning Earbuds and they are working fine. That means something is wrong with the iPhone itself, probably the jack connector. Thought it might be dirt or something inside the connector but it doesn't look like there's anything inside. It may be a software issue (11.2.6) but don't know how to determine is it hardware or software and how to address the issue.

What else can I try to do to fix it?

I'd be very grateful for any help.

Answered! View the answer I have this problem too

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One of the weaknesses of a headphone port is the spring action pins inside. Even if the port looks clean, sometimes the pins inside loose their springiness and no longer connect to the actual male connector. You could try using a thin cotton swab with some IPA to see if that will loosen any grime holding back the spring action. If that doesn't work though, you will have to replace the Lightning Port assembly by following this guide.

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