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A1708/EMC 3164 — Released June 2017, this entry-level MacBook Pro retains its traditional function keys (as opposed to the OLED Touch Bar).

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My entire (butterfly) key falls off, cup included.

A while back, my 'w' key stopped working. I investigated, and it seemed the plastic 'cup' of the key had actually fell off, so I had to replace the entire base (I'm not sure what to call it) using replace my keys - I'm hours away from the nearest apple store with no car.

So I got the replacement, and I had to peel off the base and put down the new one. However, while it's now functional, it falls off incredibly easy. There seems to be missing a 'glue' component of some sort that keeps it on the keyboard.

What should I do?

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The butterfly key caps are the worse! There is a set of small tabs on the edge which clips it on. What happened is the tabs snap off or wear so the caps don't stay on.

Time to visit the Apple Store Sorry ;-{ It should be covered under warranty

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The entire key falls off, however. Not just the cap. But it is looking like I have to visit the apple store again.

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Crosby Doyle will be eternally grateful.
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