Released September 25, 2015. Model A1688/A1633. Repair of this device is similar to previous generations, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 64, or 128 GB / Silver, Gold, Space Gray, or Rose Gold options.

1705 Questions View all

iPhone 6s turning its self off, hard reset to turn back on.

My iPhone 6s is turning its self off when the phone is locked. It’s only doing it when the screen lock comes or I press the side button and the phone won’t come back on 90% of the time. To get the phone back on I’m having to hard reset and sometimes that is even hit and miss and takes a few attempts.

I found out if I run a podcast or Apple Music in the background and lock it or screen lock comes on the phone is like normal.

I’ve tried setting up from new and back up and still having the same problems.

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Did this happen recently after a screen replacement? Usually this issue only occurs on defective screens.

Was this answer helpful?

Score 0


It happened after the phone was dropped. The screen had popped out the top corner of the phone. I then taken it apart to clip the screen back in also had a new battery as well at the time which I replaced while the the unit was open.

Why does having iTunes or podcast running in the background able to keep the phone on?

What do you think the next step I should take? Thank you


Unfortunately sounds like the display has become damaged. If you are using the same screen that got popped out, chances are the screen needs to be replaced.


Thank you, I will replace it and see.


Add a comment

Add your answer

James will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 28