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Repair information and guides for the iPhone 6 Plus that was released on September 19, 2014. Model: A1522, A1524

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Interlocutor hears loud hum after change of dock connector

Hi, I had to change the dock connector due to a malfunction of the headphone jack. After the repair everything worked perfectly first. However, after a couple of calls my dialogue partners started complaining about a loud hum - similar to a noise you hear if you have a call near to a loudspeaker (like a network hum). So I assume that there is something wrong with the antenna - but I do not understand why it worked directly after the repair. Thanks for your support.

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My guess is a defective replacement charging port assembly. You could test with the old charger port assembly and if you have another phone around test calling with that.

Hot tip: You just need to only plug in the charging port assembly for testing, no need for full install.

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