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Dell Inspiron 15-3531 laptop with an Intel processor and a non-touch display.

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Laptop won't turn on!

My laptop won’t turn on even while plugged in and I’m not sure why..any ideas?

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Hello Karen! If the laptop shows no signs of powering up when plugged in, there may be a problem with the power adapter or the battery. If it is the power adapter, then plugging in a compatible charger will help the laptop power up. If it is the battery, then a new charger won't work and you should look into getting a new battery pack for your laptop.

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if the power adapter is ok the laptop should still work whether the battery pack is good or bad no?

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Karen Wright will be eternally grateful.
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