Fix Your Stuff Community Store

Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

4994 Questions View all

Options

iTunes doesn’t recognize iPhone 6

Phone is in disable mode, due to several password entries. I’m trying to do a factory restore but iTunes doesn’t recognize the phone, even if the phone is in dfu mode.

I’ve tried different usb ports, laptop and OEM cables. Phone charge perfectly.

A couple of days ago I went to apple genius bar. No solution to solve the problem was given, except to pay $300 for a phone switch.

Charging port function perfectly and ‘pins’ were verified at apple and nothing wrong was found.

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

Either faulty charging port, dust in port or tristar charging chip needing replacement.

Was this answer helpful?

Yes No
Score 1
Add a comment

Options

You said you have tried with different laptops too?

Did you check whether the iTunes in these laptops could recognise ANOTHER iPhone/iPad or not? If:

- yes: problably your phone's charging port got some dust...

- no: the iTunes had some problem in iOS drivers. Solve the problem easily: https://www.youtube.com/watch?v=9rqt9DQX...

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Krd will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 136