Microsoft's third-generation Xbox game console, released November 22, 2013.

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Hello everyone,How did my XBOX ONE controller RT fail suddenly? Thanks

Today, playing the horizon 3, (1697) RT can't be used, the other keys are normal.

Change the controller (1537) everything is normal.

Just open the found no oil or sweat, I use alcohol wipe again, go back to the RT installation is still not available.

Can you fix it? Thank you all.

Answered! View the answer I have this problem too

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1 Answer

Chosen Solution

It has been solved: careful inspection is because the XBOX ONE controller falls on the floor, causing the screws to close to the motherboard near the RT, and the RT key inside is the magnet structure. After the screw is off, it is absorbed on the magnet, resulting in RT failure. A careful observation of the five plastic nuts in the front panel of the controller was almost broken, and the plastic material used by the controller was general.

Remind everyone: in the future in the dismantling, do not screw the screws too tight, leading to the front panel's plastic nut breaking or deformation, thank you!

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