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Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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Why does my iPhone turn off when unplugged even when it says its full

I bought a brand new iPhone 7 last week from the apple store, it has worked fine for the week I've had it. It was charging over night and this morning i went to use it and it just turned off. I tried to hold the power button down to turn it on and the apple logo came but then went away. I plug it in and it says it is at 1%. I unplug it and it jumps from 1% to 100%!!! What is going on, whenever i unplug it after about 10 seconds it will turn off again and then plug it in and it goes to 1% but then it goes to 100%!!!! Very annoyed because it is brand new

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3 Answers

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Bring it back to the Apple store as quickly as you can and insist on getting a "brand new" replacement device, not some refurbished rubbish they usually give out as a replacement.

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Ohhhh thats the classic symptom of a bad battery... you should get it back to apple... =)

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Go to the place you got it and you can get it replaced for no charge.

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Mike B will be eternally grateful.
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