Fix Your Stuff Community Store

Repair information and guides for the Apple iPhone 5c that was announced on September 10, 2013. Model: A1532, A1456

1232 Questions View all

Options

iPhone says to connect to iTunes but computer won't recognize!

I got a broken iPhone 5c from a friend recently and when I had plugged it in and turned it on, it had the Apple Support message and told me to connect to iTunes.

However, when I did plug it into my MacBook Air, it recognized the cord but not the phone. I tried plugging my phone into my laptop and it worked just fine.

I tried going to System Information on my laptop and when I was looking at devices plugged into my Mac, it showed the charger but it did not show the phone, even though it was plugged in.

How can I get this phone up and running? I've always wanted a 5c as well and I'd like to fix it so it works.

What caused this issue anyways?

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Have you tried connecting it into DFU mode? Im assuming it has to be restored in saying that also.

Try connecting it to your mac, hold the home and power button in and after 10 seconds let go of ONLY the power button and continue holding the home button, hopefully iTunes will recognise it and you can restore it

Was this answer helpful?

Yes No
Score 2
Add a comment

Options

Enter DFU mode and then restore on iTunes or 3uTools.

Was this answer helpful?

Yes No
Score 2
Add a comment

Add your answer

Morgan will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 1,223