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The Epson WF-2540 is an all-in-one color inkjet printer. It features a 2.5-inch LCD touchscreen and four individual ink cartridges.

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No ink printing Epson WF 7610

Hi everyone, hope you are all excellent today.

I have a Epson WF-7610 (wasn't in the options when I created question).

It is about 2.5 years old.

We do not use Epson cartridges.

It was not used for about one year. When we returned, it has no ink on page.

We have bought new cartridges. I have run clean print heads a millions times :-)

I have put damp paper towel under print head. Colours appear on towel.

Still no ink on page.

Rang Epson who told me due to non genuine cartridges I have voided my calls with them.

I followed tutorial on how to completely remove print head and clean with a little warm water (didn't have cleaning agent). All colours appear on towel.

I have syringed little nozzles to ensure aren't blocked.

I have run all the machine maintenance options.

When I print it makes all the right printing noises, I can hear the paper going through and the associated print head noises with it.

Out pops blank paper.

What shall I do next trusted brains trust :-)

Thank you,

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1 Answer

Most Helpful Answer

The ink likely has dried in the pipes. Run a little rubbing alcohol through it, then you may need to use a set of cartridges to run the 'clean the heads' routine built into the printer. I've heard some running the head cleaning utility up to 16 times or so before the printer behaved.

The reason being Epson ink is formulated to be very, very resilient. It is not water based, and is designed to last over 80 years in direct sunlight. But since you said you don't use genuine Epson ink, I've no idea what it is formulated as.

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