Skip to main content

Announced - 2014, November The Samsung Galaxy Core Prime (G360, G361) is powered by 1.3GHz quad-core processor, and it comes with 1GB of RAM. The phone packs 8GB of internal storage that can be expanded up to 64GB via a microSD card.

67 Questions View all

Why my phone cant go pass the manufacturer screen it stops there an farther

It just stops on the T-Mobile screen part of the start up

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Try booting safe mode and see how that goes, if it boots you probably have a bad app that needs to be uninstalled to get the phone to boot:

How to boot safe mode:

https://www.sammobile.com/2016/01/27/sam...

Possible firmware corruption on the phone, you may need to reflash firmware on the phone:

http://updato.com/how-to/how-to-install-...

Sometimes if that does not help you may need to also perform a factory reset / wipe data in recovery mode which will wipe all data on the phone.

How to boot recovery mode:

https://www.digitaltrends.com/mobile/use...

Was this answer helpful?

Score 3
Add a comment

Add your answer

Antoine McKinney will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 2

All Time: 36