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Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

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Why my iPhone 7 PLUS completely freeze when using whatsapp

Hello, i have a problem with whatsapp on my iPhone 7 plus, when I try to send pictures to 20-25 people it completely freezes, if i close whatsapp, turn off the internet and acces again whatsapp it’s no more stuck (with internet off), if i turn on the internet it freezes again and its getting hot . I had an iPhone 6s... iPhone 7... and never had a problem like that, and i was sending 30 photos to over 150 people in the same time.

It is possible that my 7plus to have hardware problems?

Beside that problem whatsapp is working perfect, and i dont have another problems with my iphone.

(I’m sorry for my english, it is not my first language

Answer this question I have this problem too

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My daughter phone is doing the same thing if the WiFi isn’t on the WhatsApp move well and if the WiFi is it move slow and not sending out any message

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Most Helpful Answer

Try

a) Settings --> General --> Reset --> Reset Network Settings. Power off the phone. Power on the phone again.

b) Uninstall WhatsApp. Power off the phone. Power On the phone again.

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2 Comments:

Thank you, i will try that and i will tell you if the problem goes away, first i need to backup whatsapp.

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i have tried both solutions, it didn’t work :(

Another suggestions please??

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Adrian Croitori will be eternally grateful.
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