Phone has a mind of it's own after screen replacement

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iPhone 7

Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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Soop @soop

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Posted: Feb 16, 2018

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Phone has a mind of it's own after screen replacement

I have replaced many iPhone 7 screens now but I'm having a high ratio of phones coming back to me because of issues with the touch after the replacement. I've just been contacted by another customer saying that the screen has a mind of it's own, pressing button on it's own etc.

I'm buying what I consider to be good quality screens, certainly not cheap nasty ones. I'm installing correctly and testing before I give back to the customer (with the customer present) and all works great but within 24 hours they develop issues.

Can anyone offer any advice/solutions.

Thank you

Answered! View the answer I have this problem too

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PhoneOpsPlus @phoneopsplus

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PhoneOpsPlus

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Posted: Feb 16, 2018

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Hi,

If you’re not using OEM/Original or refurbished screens, you can have these issues happen, as copies are pretty unreliable.

The cables on the 7 series are also very fragile, so any excess bending can cause this to.

Another thing to look out for, is any issues with the Audio IC, this can cause touch issues, freezing, etc.

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Minho @refectio Rep: 221.4k 15 289 807 · Answer 1 · 2018-02-16T09:11:36-07:00

Minho @refectio

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Repeated problems probably indicate a poor supplier. You don't say where you got them so I can't comment but I would certainly contact them and discuss the issue. You could also try some better quality screens to see if the problems go away.

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