Samsung Galaxy J7, also known as Samsung Galaxy J7 Duos with dual-SIM card slots. It was released 2015, June, with 5.5 inches plastic material body, and 720 x 1280 pixels display resolution. Android OS, v5.1. This phone has 13 MP Primary Camera and 5 MP Secondary Camera, and it has a removable Li-Ion 3000 mAh battery.

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My Samsung J7 pro was accidentally dropped in water

My phone was dropped on the water for about 5 seconds. I immediately wipe the water from my phone then checked it. At first, it seems fine- the home button, the on/off button and the camera. I was even able to tweet. Then suddenly the screen of my phone doesnt respond on my touch anymore but the other buttons are working. What to do?

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Hi i dont have the tools to remove the battery does that mean my Samsung is spoilt #sobbs pls help

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Hi @ tunde daniel,

If you want to take a 'chance" that your Samsung can be saved, take it to a reputable, professional mobile phone repair service experienced in water damage repair. (if it got wet and doesn't function properly that is)

Do this sooner than later.

Some offer a no fix no fee service.

By doing nothing and the longer it is not looked at, then you are guaranteed that the phone will never work properly again as it may have become damaged beyond economical recovery, if at all possible.

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Hi ,

As you have found out water and electronics and electricity are not a good mix.

The water causes corrosion and provides circuit paths for the electricity which were not in the phone's operating design and could damage the components.

First do not turn on your phone and then you need to with the phone turned off, remove the battery as soon as possible from the phone to minimize further damage.''

Then you need to dis-assemble the rest of the phone and clean all the affected parts using Isopropyl Alcohol 90%+ (available at most pharmacies) to remove all traces of corrosion and water. Do not use "rubbing alcohol" as in some cases this is <70%, can contain scents and is not as effective. If you do check the label to verify the amount

Here is a link that describes the process.

Electronics Water Damage

As always with electronics, especially surface mounted PCBs be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board.

Hopefully after you have done all this the phone might possibly work correctly again.

Here is a link to the ifixit guide for repairing your phone, which may be of some help to you.

Samsung Galaxy J7 Repair

If this process seems too daunting, take your phone to a reputable, professional phone repair service experienced in water damage repair and ask for a quote for a repair. If you decide to do this, do it sooner than later.

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I cant also turn off the phone even if i press the button foor so long. It needs to be touched in the screen first before it shut down. And also i noticed, the front camera has become blury. Its as if it has some fogs.

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I cant also turn off the phone even if i press the button foor so long. It needs to be touched in the screen first before it shut down. And also i noticed, the front camera has become blury. Its as if it has some fogs.

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Hi

Use the repair guide (link in 'Chosen Solution' above) to open the phone and disconnect the battery.

Then follow the advice of what to do.

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