Skip to main content

The Samsung Galaxy S6 Edge+ is the larger variant of the Galaxy S6 Edge smart phone.

101 Questions View all

An error occured while updating the device software. Use the Emergency

A friend of mine gave me a phone. S6 Edge plus. But it had some problems so we tried to hard reset it. When I boot the phone it stays on a screen saying 'An error has occured while updating the device. Use the Emergency recovery function in the Smart Switch PC software' The screen stays on for about 30 seconds and then the phone shuts down. I can only do this while the phone is connected to a charger. If it's not connected to a charger, it won't boot up. When I hold the home + power + volume down buttons it goes into ODIN mode. It has been like this since it had the FPR lock on it and we when tried to install some new software on this phone, the PC of my friend shut down. It has been doing this ever since. I tried to hold all buttons and I tried to just hold my power and home button, but none of this works since it keeps shutting down. What can I do to fix this? I tried the software, but it doesn't recognize my device.

Answered! View the answer I have this problem too

Is this a good question?

Score 17

Comments:

Sorry for the quite delay for posting here at your problem / issue faced, actually you can recover from the ERROR quite simply. Just get ODIN and download your original / stock firmware from SAMSUNG and import it in the AP column of ODIN.

Just select the firmware which starts from AP (eg. AP_XXXXXXXXXXXXXXXXXXXXXXXXXXXXX_user_low_ship_meta.tar.md5

At the ERROR screen, Press Volume DOWN + MENU + POWER button to enter DOWNLOAD mode and Flash the AP file with ODIN, wait for the process to finish and voila .. your device is back alive.

In case if the problem persists, flash all the downloaded firmware :)

regards,

Joe Isabella

by

Eu tenho o mesmo problema, más não consigo trazer de volta meu Galaxy S7 AT&T porque seu binário é 10 e não encontro nenhum firmware que funcione.

by

My Mobile Samsung E5520 Is Stuck at This Pop up , and when i try to go in Download , it just Restart and comes back at the same Pop Up . Its Not Going Into Download Mode Just restarting again and again . Tell me Solution Please

by

my samsung j6 has the same problem but its blinking the creen every 2 seconds and i cant hold power and down because it dosent activate , i tried using the ap file on odin but that isnt doing anything

by

Install TWRP through Odin (AP slot). Add zip custom rom to either phone or sd card by going to computer files while in twrp, and copy to phone. Force boot into TWRP using combination keys. Install OS and pray it work.

by

Show 2 more comments

Add a comment

7 Answers

Chosen Solution

Error in the partition drive. I would check a different Software file OR Samsung Smart Switch.

Unfortunately there was a recent update that removed the ability to update software to samsungs original. You can do an attempt to find the file online OR you can download the older version of Samsung Smart Switch that allows you to run the software. It will require the serial number of the device, so if you don't have that don't attempt it with Samsung Smart Switch.

Was this answer helpful?

Score 13

Comments:

You are correct, a certain version of smart switch allows emergency firmware initialization if needed but I would personally rather flash firmware files via Odin.

FRP lock just stops the user from flashing custom files and only signed Samsung firmware.

FRP lock will also prompt the user to login the Google account that was associated with the account after a factory reset. Also you can bypass Google account lock with guides which you can find on the internet via Google or YouTube.

Here is a guide on how to flash Samsung firmware:

http://updato.com/how-to/how-to-install-...

by

Ben, please listen to the question and/or request before you offer a solution or service.

by

Thank you Ben, fixed it for me.

by

hi what about NOTE 9 SM-N960F .how to go to downloading mode after show this message ( An error ha occurred while updating this device software use emergency recovery function in the smart switch PC software ) .

by

im having same problem with s6 edge sm-g925t what do i do pdin always faips mid way if i wamna use smart switch what version do i downlaod

by

Show 1 more comment

Add a comment

Have you tried flashing a bootloader? Have you tried smart switch? If you don't have device initialisation menu in smart switch, try 4.0-4.1.

Was this answer helpful?

Score 2
Add a comment

samsung sm-j200g problem

Was this answer helpful?

Score 1
Add a comment

U cant fix it because you just your phone is now out dated so it is impossible

Was this answer helpful?

Score 1
Add a comment

My device(sm-g532f) PRIME PLUS having similar error >I tried to get in fastboot no hope, tried to get in recovery no hope either, If given to samsung care will they able to resolve the problem ? How much does it cost ?

Was this answer helpful?

Score 0
Add a comment

Favor mande a resposta em português

Was this answer helpful?

Score 0
Add a comment

im having same problem with s6 edge sm-g925t what do i do pdin always faips mid way if i wamna use smart switch what version do i downlaod

Was this answer helpful?

Score 0
Add a comment

Add your answer

Joep will be eternally grateful.
View Statistics:

Past 24 Hours: 20

Past 7 Days: 192

Past 30 Days: 839

All Time: 74,065