Model A1136 / 30, 60, or 80 GB hard drive / black or white plastic front

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Ipod Has Sad Face When I turn it on

Hi, I need help with my iPod Video, I didn't touch my iPod all of yesterday except when I went for a jog, it was working as usual, the next morning I went to play it, it played but when I switch to another song it froze...I tried Hard Reset after it froze and when the apple came during start-up it automatically went straight into the iPod picture with a sad face

Can Anyone help me, and I hoping it's something small, I have not dropped this iPod

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2 Answers

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After following bac's advice, check out the iPod Video troubleshooting guide!

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have you tried the suggestions in this article such as putting it into disk mode, or restoring the software?

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No I want to try all options before I actually decide to restore it, it has 20,000 Songs, And most of the music I got came from teaching overseas, explain the disk mode and instructions on how to do that, I would definitely give that a shot


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Josh will be eternally grateful.
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