An electronic doorbell with video playback and two-way talk. Released in April 2016 with model number 88LP000CH000.

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Ring pro was working. then after about 11 months died completely.

Thought it was the transformer. but after checking 16 vac was present.

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If it is under 1 year exchange it with Ring.

How to obtain service / replacement

To obtain the benefit of the above limited warranty or purchase protection, please contact Ring community support at:

+ 1(800) 656-1918 (US)

+ 1(310) 929-7085 (International)

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You also can subscribe to the Ring protection plus plan which includes an extended warranty if you do so within the original warranty period. Otherwise, be prepared to repair the unit every ~18 months as the internal LiPo battery gives out. Here is a relevant reddit thread on the subject that includes additional information:

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The problem is very simply the internal battery. If you find a 3.7v 200mah battery, you can transplant the battery protection circuit from the old cell to the new one and replace.

ANY Lipo cell will work as long as the dimentions are 0.98" x 0.79" x 0.2" (L*W*T), and you transplant the battery circuit from the old one to the new one.

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