Fix Your Stuff Community Store

Repair information and guides for the iPhone 6 Plus that was released on September 19, 2014. Model: A1522, A1524

1525 Questions View all

Options

Can't hear or be heard when making calls. Everything else works.

Can't hear or be heard when making calls.

I tested the mic with voice memo and that works fine. facetime is working fine, I can receive text messages and the network has full bars all the time.

Basically everything else is working fine, the phone is updated to the latest version.

I was thinking it could be the headphone jack so I tried cleaning the lint out of it, but no luck, headphones as far as music etc... but still can't hear or be heard on calls.

Any suggestions?

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest

Options

Hello!

Was the phone repaired or disassembled before? Any recent or past water blow? I just stop working?

The microphone that sends the audio in calls is at the bottom, next to the dock. The microphone that records the audio in video or whatsapp is in the upper part (next to the handset).

The handset (of calls) is on the other end, they have nothing to do "physically" with the call microphone, so it could be a failure in motherboard.

If he makes a call and activates hands-free (speaker) can he listen and listen to him?

Was this answer helpful?

Yes No
Score 0

3 Comments:

Can't hear calls even through hands-free speaker.

No water damage but I believe the screen was recently changed. Inside the phone appears to be intact like it has never been taken apart.

Thanks

by

I will try to contact a colleague who recently solved something similar and I think on an iPhone 6. It turned out to be a piece of the motherboard, but I do not remember which one.

If I get more information I will try to bring it as soon as possible. I'm afraid something on the plate is damaged

by

Ok Thanks Oscar.

by

Add a comment

Add your answer

Craig106 will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 69