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This is the device page for the Samsung Galaxy J7. The OS that comes stock to the device is Android OS v5.1.

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I charged my phone last night and in the middle of the night I woke..?

Last night while I was sleeping and my phone was charging I woke up and saw my virgin mobile (my cellular provider) logo and it was frozen there, but I didn't think anything of it and went back to bed. But now here I am everytime i try to power it all the way back on it keeps stopping at that one point and wont turn on. charging it doesn't help clearing the cache doesn't help. and I don't want to factory reset it unless i absolutely have to.

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Before you reset the phone try to put it on the download mode. I think it’s volume down /home button and power. Google for instructions. Then restart the phone. Good luck

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*cough cough* directions *cough cough*

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