Repair and support for the fourth generation of the Flip portable speaker by JBL.

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Connect + no longer opening since iOS update

For some reason ever since the update to iOS 11.2.5, my JBL Connect + app (that previously worked fine) no longer works. It now starts on a screen that directs me to turn on the Bluetooth on my iPhone X, despite it already being turned on and paired with the speaker.

No matter which order I do things in (I’ve tried turning off Bluetooth and then starting it when the Connect + app asks for it, but it still doesn’t think I have Bluetooth turned on).

I’ve tried restarting my phone, telling it to forget the speaker(s), resetting the speakers to their factory settings etc. No dice.

The main issue I have is that I use two Flip 4’s for the stereo feature but I can’t turn that on unless I can access the app.

Can anyone help or has anyone else had problems since the iOS update??

Answered! View the answer I have this problem too

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Chosen Solution

Try

a) first uninstall the app

b) go to Settings --> General --> Reset Network Settings

c) completely power the phone off after it resets and reboots

d) download the app again, and try pairing blu tooth from scratch.

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Comments:

Sorry for taking so long to respond but your solution totally solved my problem. Thank you so much for taking the time to help out. I really very sincerely appreciate it.

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worked for me too, thanks

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Max F will be eternally grateful.
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