The larger version of Samsung's flagship phone, the Galaxy S8+. Released in April 2017.

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Will not charge or turn on.

Went to bed and power was at 7%. Did not plug in charger. When I got up the next morning, phone would not turn on. Plugged in the charger, still did not turn on. Left it on the charger for one day, still did not turn on. Changed chargers and cords three times and tried wireless charging, you got it, still did not turn on.

In all situations the charging light never turned on, the charger never got warm, and the phone never got warm. However, when the phone is plugged into the charger and I do a soft boot, barely visible bars flash intermittently on the bottom half the phone screen.

An online search indicates this is not an uncommon problem and frequency is increasing. Verizon will honor the warranty because there is a small crack on the left side of the screen. This is been there for five months without causing any problems.

My thinking on possible problems:

Battery needs to be replaced;

Charging hardware Is defective.

Charging firmware or software is crap.

I am wide open to suggestions and troubleshooting. If nothing brings my phone back to life, is it possible to recover the data?

Answer this question I have this problem too

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2 Answers

Try holding volume down + power for about 10-20 seconds and try turning the phone on again. Hopefully that helps.

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Hey hows it going I had the same issuie and what I did is I started wirelessly charging it then went to try it again through the usb c port and it charged whih was like a week later so gibve that a try for awhile and see if it corrects itself down the road

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