Skip to main content

Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

3530 Questions View all

Why does Touch ID forget my finger?

I can set up a Touch ID but within a few days it stops working. Is this a fault with the phone or my fingers?

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Most Helpful Answer

Your home button may be defunct. But before you blame it on the phone, ensure you don't have any dirt, water, peeling, dead skin, ezcema, or blisters on your fingers that seem new.

Firstly, try to just reboot your phone. It could be merely a hiccup.

If that doesn't work, than its likely a hardware issue. Take a look inside. I think the site has a guide for this? Not quite sure, but opening a 5S isn't quite as hard as the new models.

Was this answer helpful?

Score 2
Add a comment

Add your answer

Joe Morman will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 152