Why is my phone unable to charge a battery.

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Nokia Lumia 625

Part of Nokia's Lumia line of Windows smartphones. Announced July 2013.

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my phone shows charging notification when connected to a charger but the batery runs out and the phone turns off.

i have replaced the battery but the problem is still there.

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Alex Niculescu @alexniculescu Rep: 17.9k 27 26 33 · Answer 1 · 2018-01-19T13:17:44-07:00

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Hi!

Have you tried using another charging cable and/ or power brick?

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i have tried different chargers and power bricks but the does not show any sign of charging or turning on at all

Technical Difficulties @technicaldi8599 Rep: 228 6 · Answer 2 · 2018-02-14T06:54:13-07:00

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The charging port on the motherboard needs to be replaced

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