Skip to main content

Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

4994 Questions View all

computer does not reconize my phone it comes on and only shows me t

my iPhone 6 only comes on to show me the power cord and iTunes logo above it and that's it need help

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Most Helpful Answer

So your screen shows a similar image to that shown when it is dead (the power cable and battery) except the battery is relaced with the iTunes logo, correct? I believe this means that there is no information on your phone and it is looking for a device backup (like the ones made to iCloud or iTunes when the phone is connected to a computer). I would begin by connecting the phone to your computer(or the computer it was most recently connected to) via the charging cable if you haven't already. It will hopefull begin using a backup automatically. I think there are other ways to fix the issue if that doesn't work (I seem to recall an alternate method for a similar problem on an iPad) but I'm fairly sure this is the easiest route right now.

Was this answer helpful?

Score 1

5 Comments:

And if the phone shows nothing?

Nothing happens on the phone or computer

by

I appreciate the response, but sadly not very useful.

I'm saying, nothing is happening when plugging in the phone. Phone does nothing and computer doesn't notice it. It did one day after replacing some parts, but then blank. Won't turn on or anything. Been trying to figure out why, but not many helpful people in a lot of these threads

by

@sarery You mentioned you had preformed repairs on the phone - is it possible you disrupted some of the connections between boards? Or maybe damaged a flex cable?

by

@jack35 nice to see you sticking around!

by

Add a comment

Add your answer

brian bowles will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 72