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Released September 2015, the JBL Xtreme is a portable, Bluetooth speaker that is also splash proof.

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The sound coming from my JBL in slow speed

When I connect the speaker to my system the sound is at 1/2 speed both from iTunes or videos. If I turn off the speaker the system plays at correct speed!

Is there a way to fix this ?

Update (01/11/2018)

Hi Jayeff,

Connecting via blue tooth to my MacBook Pro

  • MacOS Sierra 10.12.6
  • Model Name: MacBook Pro
  • Model Identifier: MacBookPro9,2
  • Processor Name: Intel Core i5
  • Processor Speed: 2.5 GHz
  • Number of Processors: 1
  • Total Number of Cores: 2
  • L2 Cache (per Core): 256 KB
  • L3 Cache: 3 MB
  • Memory: 16 GB
  • Boot ROM Version: MBP91.00D7.B00
  • SMC Version (system): 2.2f44
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Hi @jsab ,

How are you connecting to the speaker from the laptop?

What is the make and model number of the laptop?

What OS is installed in the laptop?

by

It appears to be intermittent something wrong with how they are communicating

no issues with the i phone on spotify

yesterday worked today not working ??

by

Hi @jsab ,

Have you checked that you have the laptop's BT adapter manufacturer's drivers particular to your OS installed in lieu the 'generic' Apple Mac BT drivers for your adapter?

I don't know about Apple Mac but have run into BT problems in Win OS where the 'generic' Windows drivers for the BT adapter were installed in lieu of the BT adapter manufacturer's drivers.

If you don't know how to find out perhaps @danj may be kind enough to offer assistance.

by

Jbl boombox not changing

please help me

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Chosen Solution

@jsab - UE had issues with their Boombox connecting to Mac's before. I don't know for sure but I think Logitech makes the JBL unit. In that case the issue was the Boombox firmware not the systems driver. You'll need to make sure the JBL Connect app is current on your iPhone and then you'll need to reset the speaker so the firmware is refreshed. Heres a vid that goes through the different modes and at time point 4:00 goes into how to do the reset: JBL XTREME RESET AND SECRET MODE (Italian with english subtext)

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