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SSD drive rebooting, reinstall OS X

Hello,

I m a bit new here,

My question: I having problems install reinstalling OS-X

It worked fine till I restarted my laptop. The now I'm getting the question mark yea!

When I open utilities and want to reinstall Mavericks OS-X. Than it's asking to select the drive for install, but there is no longer a drive to see. When I open Disk Utilities, there is the BASE System OS-X, but I don't see the SSD drive.

So if I try to reinstall OS-X using a flash USB, it stops have way, giving a stop sign.

How do i solve this? Suppose I have to reformat the drive, how do it manage this?

The SSD should work fine, it did , but now it's no longer in the list.

Any answer for this problem is welcome! Thanks

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Do you have access ta a Windows PC?

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Please tell us your exact machine.

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macbook pro 17 inch

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1 Answer

Most Helpful Answer

If you cannot see the drive then you cannot format the drive. You should run diagnostics by holding down d during startup. Most likely you have a failed ssd and it will most likely need to be replaced.

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Jan will be eternally grateful.
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