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Repair information and guides for the iPhone 6S released by Apple on September 25, 2015. Models: A1688, A1633

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2 Problems: 1) Screen is Raised 2) Keeps Rebooting

So, recently I noticed that my phone would reboot after using it for over 15 minutes and when it started up again it would have a lower percentage of the battery than before. I realized if I plugged it into my charger it wiuld stop rebooting and start quicker. Initially, I blew it off as some temporary issue. However, it has been happening more and more and that is where a close friend suggested taking off my case. When I did, I noticed the screen was lifted off the phone itself to my surprise. I am confused what happened and how I can fix it. I am very worried.

FYI: rose gold phone, not updated to IOS 11(because if updated, the touch screen wouldn't work), around 6 months since I got my phone

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The battery is failing! Swelling up and pressing on the case. I would stop using it and turn it off fully (don't charge it either) until you can get a new battery installed.

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Hello,

I am sure that the battery had died. I advise you not to use your iphone. Just copy you'r data and turn of the phone. Ifixit has some good deals on replacement batteries and tools needed for repair. If you can't/don't want to change it yourself then go to local phone repair business and ask price for your battery and work and then decide also ask if you can buy you'r own battery(if cheaper), if expensive try fixing by you'r own.

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Thank You! Do you think the screen being lifted is any way related to the rebooting?

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Apple has a sweet deal now! $30 US for a new battery if you don't want to do it your self.

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The battery who expanded needs more space that it has(not good) . So yes that is causing rebooting. And if my answer helped you please rate it and mark the subject as resolved so people who have same problem find it faster. Thanks

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@danj when the battery expands like that I think they do it for free.

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@captainsnowball - Only if it was still under warranty or the person has AppleCare + Different country laws as well effect things. Apple did have a recall which is explained here: How to check if your iPhone 6s is eligible for Appleā€™s battery replacement program but the number of batteries effected was limited and I do believe mostly shipped in to China

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I agree, this is a known issue with the iPhone 6 and it happened to mine. The battery is either failing or swelling. Another issue is that the charging unit it failing causing the battery to over charge or register that the battery is fully charged when only at 10%

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Mahija Mogalipuvvu will be eternally grateful.
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