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Repair information and guides for the iPhone 6S released by Apple on September 25, 2015. Models: A1688, A1633

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New screen won’t work?

I ordered a new phone screen because mine was cracked. I put on the new screen, and the display didn’t turn on. I put the old screen back on, and it worked perfectly fine. Then tried the new screen, and it still would not work. I put my old, cracked screen on and am using it now, the phone works with this screen. Something is wrong with the replacement screen you gave me. Can I get a refund?

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If this item was purchased from IFixIt, please reach out to customer support

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You'll want to reach out to iFixit Support. This forum is managed by volunteers for the sake of DIY fixers...like yourself.

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Emma Anderson will be eternally grateful.
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