Released on September 19, 2014, this 4.7" screen iPhone is the smaller version of the iPhone 6 Plus.

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No sound from earpiece or headphone jack?

Hi my girlfriend dropped her iphone down the toilet!!!

It was turned off asap and left to dry in a bag of rice, which it did nicely. When after a week we turned it on everything worked except the sound.

There is no sound from the earpiece at all, or if you plug headphones in.... there is sound when using the phone on a handsfree call on speaker.

I have replaced the earpiece and also the headphone jack board...... at a loss what to do next, any help be appreciated thanks

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The "rice trick" never works. I can 100% guarantee you that there is still moisture inside of that phone, and I can 95% guarantee that there's corrosion under the heat shields. To correctly address this would require a complete disassembly and thorough cleaning of all the phone's components, but when you're dealing with moisture damage even that's not a guarantee of success.


I can tell you that if the rice is used right away, and power was off, and you removed the battery, it might have worked. The ear piece might have been damaged and still have water in it, or have been damaged by the water. Have you tried using the speaker mic mode of the phone? Does that work? You can try to take it to a mall that has a cell phone tech shop at a kiosk. They usually can help, but it will cost you. I have dried out cell phones in rice, and a convection oven with great results. I've never had the ear piece stop working, while the rest of the phone worked fine. In some cases, even the phones that initially worked , could develop a problem after a short while, but not always.


Thanks guys... I forgot to mention replaced front camera flex as well...... i will try dismantling phone and drying out ... would you use neat alcohol as a cleaner..... and i read something about the audio ic chip on the logic board .... is this an easy fix or a difficult one? Thanks


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Water damage isn’t never fun And you wasted some rice there. Repairing iPhone Liquid Damage This guide may not be for your phone but it can be used for your phone. It was made to be compatible with future phones too!

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