Is that software or hardware problem?
Hi,
i have an asus gl553vd with rgb keyboard , when i switch the colors the right half of the keyboard shows wrong colors(looks like it mixing with another color)
Please check this link for more details about the issue
i'll be glad to hear your suggestion!!
Is this a good question?
6 Comments
Hi,
What OS is installed?
Try starting the laptop in "safe mode" and see what happens.
by jayeff
Windows 10 1709 64bit
i tried safe mode but the same issue
by M J
Hi,
Was it OK before the 1709 update?
Check in Start > System > Update > Update history to see when the update occurred.
You could try installing the latest Asus ATK package drivers and see if that resolves the problem
by jayeff
Hi jayeff,
thank you for your suggestions
It was ok before i updated to 1703 then when i noticed the problem, i did a fresh install of windows 10 1709(that i'm using it now) but still the same issue so i tried the one that came with it , 1607 but nothing changed so i re-installed 1709 again
old photo when it was OK
https://i.imgur.com/kHfMbqW.jpg
Using the same colors , a photo on this moment
https://i.imgur.com/fFMTsuK.jpg
i tried different version of ATK PACK but nothing happened
Happy new year btw
by M J
Hi,
Beginning to seem like a hardware problem since it is the same with original version 1607
by jayeff
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