Model A1418 / Late 2013 / 2.7 & 2.9 GHz Core i5 or 3.1 GHz Core i7 Processor

97 Questions View all

White screen no keyboard

I have a white screen issue without.use of a keyboard. I've been.using a Windows keyboard. Put batteries back into mac keyboard but im thinking it won't connect again until you select it from Bluetooth.

How do I try the tricks to troubleshoot given the keyboard situation?

Answered! View the answer I have this problem too

Is this a good question?

Score 0


So are you only experiencing this issue when you have no keyboard connected? Is that correctly understood? A white screen usually indicates graphics issue, if the white screen is there no matter what you do on startup


I mean I can't try any of the keys used to enter safe mode or whatever because it won't recognize shift r on Windows keyboard or anything from mac keyboard since it hadnt been connected recently


Add a comment
Mac RAM Kits
Speed up your Mac. Max out its memory.
Mac RAM Kits
Get more memory out of your Mac.

1 Answer

Chosen Solution

A white screen is indicative of a failed hard drive or corrupted system. You need anytime of USB keyboard as your bluetooth is not loading. Once you have one hooked up try booting holding down the option key to see if you can access the repair partition and run Disk Utilities. That failing, try booting from an external USB drive with a Mac system on it.

Was this answer helpful?

Score 1


I don't have an option key on my dell keyboard. I have a macbook I can try making a recovery from.


Well find the ALT key.


Add a comment

Add your answer

Bret Neyhart will be eternally grateful.
View Statistics:

Past 24 Hours: 3

Past 7 Days: 21

Past 30 Days: 83

All Time: 287