Fix Your Stuff Community Store

Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

4994 Questions View all

Options

iPhone disabled - Connect to iTunes

Hi

My friend broke his screen, and as a result of that it entered the passcode wrong several times, so now is it saying: iPhone disabled - Connect to iTunes.

We've already tried to connect it to iTunes on the first synced mac, but it's just saying that there is a problem with the iPhone and it need to be updated or restored. So we updated it, as he don't wan't to loose his pictures, but after that it still saying, disabled connect to iTunes.

I've tried several recovery programs like, dr. phone. IOS rescue and so on. But it doesn't really work.

So we called Apple support, and they say the same thing. Connect, update, and so on..

But the problem is that, he haven't synced it with iTunes since 2015, and his iCloud backup is full and has been since 2016.....

- Is there anything to do in this case to recover the photos, some of them are of old family members who has passed away.

Like putting it in to DFU mode, connect to a terminal, or run a script or anything like that?

Thanks in advance.

Answer this question I have this problem too

Is this a good question?

Yes No
Score 4
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

You can't bypass a iPhone is disabled screen without wiping data on the phone, any paid software that claims to do are scams.

Either use this method or something similar to restore the phone:

https://support.apple.com/en-au/ht204306

You will have to move on with the data being lost.

Was this answer helpful?

Yes No
Score 3
Add a comment

Options

Well, before booting iPhone

to recovery mode, and just update, NOT RESTORE will give you access to re-enter your password and gain access to your files, but I don't know if that still works, try at your own risk.

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Casper Pedersen will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 4,584