Skip to main content

A television game console produced by Sony Computer Entertainment, also known as PS4. First announced February 20, 2013 and released November 15, 2013.

1696 Questions View all

Problems with my PS4 after a storm - no image/sound

Hi everyone,

Few months ago lightning fall very close to my house and caused a power surge. After that I couldn't start my PS4 at all so I brought a new power supply which I installed today.

Now the PS4 can start, I got the blue light and then the white light signals but no image or sound. I tried several HDMI cable and different port on my TV but no changes.

Does anyone have an idea about what's wrong ?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
2 Comments

So what was the solution??

by

Sorry I end up buying a new one as the damages were too much for me to repair on my own

by

Add a comment

1 Answer

Chosen Solution

It most likely has a problem with the HDMI port or the HDMI encoder chip on the motherboard. Given that it was probably a power surge through the HDMI cable the port is probably fine.

Hope this helps.

Was this answer helpful?

Score 5

1 Comment:

I replaced with a new HDMI port but the visuals didn't work

by

Add a comment

Add your answer

Axa Man will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 3,701