Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

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siri and video camera not working after screen replacement

Okay so I have done a few iPhone 7 screen repairs with success (with iOS 11 software). This is my first iPhone 7 Plus with the iOS 11.2.1. I did my normal routine screen repair, started back up and as I tested all the functions of the phone Now Siri cannot hear me and whenever I go to do a video the phone freezes and restarts. I have a hard time believing there has been damage to the cables. I can take pictures with both front and rear camera, I can do voice memos, but I cannot do dictation within text messages. So some random features seem to no longer work after this screen replacement. Tonight I will be attempting to put the original screen back on to ensure its not a damaged part. I have done a reset and a complete restore. deleted everything back to its factory settings as this phone is going up for sale (once its fixed up). Any suggestions?? Help!!

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Your initial thought is the best first step. Try re-installing the original screen. If that makes everything work, then you probably have a defective replacement screen. I would also pay close attention to the FCAM/Sensor flex. Even a tiny bit of damage, such as a tear or proximity sensor damage can cause issues with the phone.

You can find the replacement guide here and a replacement part here.

iPhone 7 Plus Front Camera and Sensor Cable Image


iPhone 7 Plus Front Camera and Sensor Cable


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Yes you were right. Put a spare flex in and everything is working like new again! Thank you :-)


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