Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

475 Questions View all

siri and video camera not working after screen replacement

Okay so I have done a few iPhone 7 screen repairs with success (with iOS 11 software). This is my first iPhone 7 Plus with the iOS 11.2.1. I did my normal routine screen repair, started back up and as I tested all the functions of the phone Now Siri cannot hear me and whenever I go to do a video the phone freezes and restarts. I have a hard time believing there has been damage to the cables. I can take pictures with both front and rear camera, I can do voice memos, but I cannot do dictation within text messages. So some random features seem to no longer work after this screen replacement. Tonight I will be attempting to put the original screen back on to ensure its not a damaged part. I have done a reset and a complete restore. deleted everything back to its factory settings as this phone is going up for sale (once its fixed up). Any suggestions?? Help!!

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Your initial thought is the best first step. Try re-installing the original screen. If that makes everything work, then you probably have a defective replacement screen. I would also pay close attention to the FCAM/Sensor flex. Even a tiny bit of damage, such as a tear or proximity sensor damage can cause issues with the phone.

You can find the replacement guide here and a replacement part here.

iPhone 7 Plus Front Camera and Sensor Cable Image

Product

iPhone 7 Plus Front Camera and Sensor Cable

$44.99

Was this answer helpful?

Score 3

Comments:

Yes you were right. Put a spare flex in and everything is working like new again! Thank you :-)

by

Add a comment

Add your answer

jennifer phillips will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 2

Past 30 Days: 19

All Time: 151