The third generation of the Samsung Galaxy Note phablet series released September 25, 2013. Identifiable by the model number N9005.

268 Questions View all

Why cant I hear a caller or dial tone but they can hear me

When making a call I am unable to hear a dial tone or the phone ringing or the person being called but they can hear me. When someone calls me, I Swype to answer the call but don't hear a connect tone or the caller. Texting functions seem to work fine. Audio works fine when watching a movie or listening to on line media.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

1 Answer

Chosen Solution


Can you hear a caller OK when using the earphones with the microphone attachment on a call?

Can you hear the caller OK when using loudspeaker(or hands free) mode? You should be able to hear OK in this mode as given your description - "Audio works fine when watching a movie or listening to on line media", - the loudspeaker seems to be working.

If you can hear OK on a call when using the earphones and also when using the loudspeaker option then the problem is either a faulty (or loose) receiver in the phone or perhaps there is a problem with the earphone jack

Was this answer helpful?

Score 1
Add a comment

Add your answer

Terry Dallman will be eternally grateful.
View Statistics:

Past 24 Hours: 2

Past 7 Days: 27

Past 30 Days: 92

All Time: 1,600