The third generation of the Samsung Galaxy Note phablet series released September 25, 2013. Identifiable by the model number N9005.

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I'm not able to connect into my o2 cellular network


I am not able to connect with my o2 cellular provider network. I can't send messages or texts, but I can receive them. I have a Samsung galaxy note 3.

Hope you are able to help me. Thank you!

Update (11/23/2017)

hi, thank you, I have a brand new sim card. Is there a way I can try and sort this out myself, before I talk to my provider?

thank you

Answered! View the answer I have this problem too

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Sorry no, the SIM card is the key to the providers network if it is bad or not active there is nothing you can do to fix it. You may only need to visit one of their storefronts it shouldn't take more a few minutes to fix.


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Your account maybe suspended. I would talk with your cellular provider (o2) to see if your account needs fixing you may need a new SIM card.

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