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The Moto G4 Plus is an improvement on Motorola's Moto G4. The Moto G4 Plus offers a fingerprint sensor, increased memory capacity, and an improved rear camera. Model number XT1642 and XT1644.

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MacBook Pro 17" won't recognize my phone via USB

I haven't had this problem before. I am using an Android File Transfer App but my MacBook Pro 17" won't recognize my phone via USB. I recently installed a new 1T hard drive but that shouldn't be an issue (or is it?)

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Chosen Solution

First reinstall the latest version of Android File Transfer,

download here and follow the directions.

That failing, replace the cable and examine the ports for debris.

https://www.android.com/filetransfer/

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