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My laptop will turn onto a gray screen, wont show the apple

my laptop will turn on and then go to a gray screen but the apple doesnt come up, after that it just makes this loud beeping noise, my boyfriend droped it but before this was happening it would turn on and show the apple now its just a gray screen.

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Reseat your RAM.

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Hi, Since I don't know for certain which Mac you have I am providing you a link to a generic troubleshooting guide from Apple. I hope it helps you--if not please get back to us with more detail about your machine. Good luck

http://support.apple.com/kb/TS1367

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katie will be eternally grateful.
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