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low-cost notebook with at least basic gaming power, includes the models G50-30, G50-45, G50-70, G50-80.

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Laptop not powering on

I live in UK now. My laptop doesn't power on. Its only 2 years old & I had sent to Lenovo Support (Germany) for diagnosis & possible repair. They have returned the product without even notifying me what the issue is. After many emails/chat they have now told me that since the laptop is from India they don't have the part. They have still not told me what part it is.

Details about my laptop :

G50-80 Laptop (Lenovo)

Model - 80E5038PIN

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Sounds like you got a counterfeit laptop. Sorry Bud!


Thanks. Its confirmed that a new motherboard is now required. I tried eBay, but its %#*@ expensive. I'm okay with buying a used one. Or may be I'll go for a second hand laptop itself. Any pointers is greatly appreciated. Thanks again.

These are the features :

* Lenovo G50-80

* Intel Core i5 Processor (5th Gen)


* 64 bit Windows 10 Operating System

* 1 TB HDD

* 15.6 inch Display

* Part Number - 80E5038PIN

Processor & Memory features :

* Dedicated Graphic Memory Type - DDR3

* Dedicated Graphic Memory Capacity - 2 GB

* SSD - No

* Processor Variant - 5200U

* Clock Speed - 2.2 GHz with Turbo Boost Upto 2.7 GHz

* Memory Slots - 2 DIMM Slots

* Expandable Memory - Upto 16 GB

* RAM Frequency - 1600 MHz

* Cache - 3 MB

* Graphic Processor - AMD Radeon Exo Pro R5 M330


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1 Answer

Most Helpful Answer

@akimran82 get the maintenance manual from here then start checking things with a multimeter. Check your AC adapter first. Make sure that it has the proper voltage. Then check your DC-in jack, make sure it is in working order. After that you will have to use the maintenance manual and disassemble your laptop partially to measure if you get power to the motherboard. If you can let us know exactly what motherboard this is. Find any letters or numbers on it and post those with your question as well as a good image of your motherboard. That will allow us to see what you see. Use this guide Adding images to an existing question for that. Once we've identified the motherboard we can see if there is a schematic out for it and we could try to get you some more test points for further troubleshooting.

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Thanks, I've just added my laptop details & yes the motherboard is completely gone.


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Imran AK will be eternally grateful.
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