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Released on July 28th, 2017, the New Nintendo 2DS XL is a handheld gaming console succeeding the Nintendo 2DS.

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Why Won't the top screen of my 2DS turn on?

I haven't dropped my 2DS At all and all of a sudden I turn it on to play smash Bros and the top screen is black and sometime the System just pops off. what do I do?

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Hi!

The could be a problem with your upper screen ribbon cable.

If you bought your console anew, I'd recommend sending it in for a warranty-repair, the place you bought the console from will either replace it of fix it for free.

If not, I'd suggest taking it apart yourself using our guide here. Once you get to the motherboard (at 1:14 in the video), check all connections, make sure everything is tight in place. If you can't tell, disconnect the cable in question and reconnect it just in case.

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