Released on September 19, 2014, this 5.5" screen iPhone is the larger version of the iPhone 6.

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Caller on other end can’t hear me

I can make calls and hear fine

I’ve recorded a video and I hear the sound in the playback

I’ve recorded myself in voice memo sounds loud and clear I can even FaceTime and they can hear me fine but a normal call and they can’t hear me at all I hear myself echo

Please help me

Answered! View the answer I have this problem too

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Black Friday
Broken doesn't stand a chance.

4 Answers

Chosen Solution

Parts

iPhone 6 Plus Lightning Connector and Headphone Jack

Labor

iPhone 6 Plus Lightning Connector and Headphone Jack Cable Replacement

iPhone 6 Plus Lightning Connector and Headphone Jack Image

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I had two different new ones changed still no luck smh any other ideas I’m lost without any other answers

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The iPhone 6Plus has 3 microphones

1. In the earpiece which is used for voice memos and face time calls

2. One on the back of the phone which records audio for videos

3. On on the bottom of the phone next to the headphone jack to make calls.

The fix. Make sure those holes on the bottom of the phone are clean, if they are and you still have the same problem, replace the charger port on the bottom of the phone. The part is fairly cheep.

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I had it changed twice still no luck smh

Any other ideas

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It is going to be one of three things...Hardware, Software or your network.

It sounds as if you have already attempted the hardware fix, just make sure you have installed the Mic portion of your port assembly correctly and may even try to use a very small piece of cotton (Like from a Q-Tip) and pack it around the mic.

It could be a software issue, you could back up your data on Itunes, restore it and see if that helps

or...call your network provider and explain the issue. they may (or may not) be able to help depending on who you get on the line and how willing they are to try and help.

I am not talking from experience, as I have not had this issue...but did research it a bit to try and offer some help. If you do figure it out, please post back what worked for you to offer a fix for others that may have your same issue.

Good Luck!

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We’ll update

The uga dawgs Are eating gator meat today

But I did go ahead and get a new phone

I couldn’t deal any longer

I had changed the mic 3 times ,restored even reset etc and also did a network update nothing help someone stated iOS 11 bugs

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Assuming there are no other variables like water damage, drops, etc I would agree that a reset is the the first step if you have indeed replaced the hardware already. You can try resetting some of the other settings in General>Reset>(options) also. It may be related to the newer update if there is a software conflict with one or more apps that are installed. The iOS 11 updates were riddled with bugs for many devices.

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