RCA Android tablet with detachable keyboard, identified by model number RCT6303W87DK.

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My tablet will not charge.

My tablet is not charging. It will show it's charging when it's plugged in. When I take it off the charger it's only charged 9%,and that's after it's been on the charger for a couple hours. What is causing this and can it be fixed. I bought this brand new and I've only had it maybe 6 months.

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2 Answers

Chosen Solution

Hi,

There is a 1 year limited manufacturer's parts and labour warranty on the tablet.

I suggest that you consult the warranty statement contained in the User Guide that came with the tablet as to what you have to do to make a claim for a warranty repair or replacement.

If you cannot find the User Guide here is a link. Scroll to p.EN-32 to view the warranty information

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Looks like need to replace the battery, battery life depends on recharge cycles not entirely how much time you have used .

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