The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

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Sound works through headphones only when on calls

When I try to listen to music or watch a youtube video, there's no media sound through the headphones. There's only sound through the headphones when making calls so I know they work.

If I start a youtube video without headphones plugged in the video plays fine but when I plug in my headphones there's no sound and the video screen goes black.

Thanks for your help in advance!

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