I have no good data. Just EDGE 2.5g HELP I want usable data

I put my t mobile sim in the phone and calling/texting works fine but data hardly does anything if anything at all. There's a little E next to my data connection bars which I found out means like only 2.5g internet. Is there a way to make this 3G or 4G?

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1 Answer

Chosen Solution

Try resetting your APN first

Go to Settings

Tap More networks (under Connections tab, or More, Wireless & networks, Wireless Controls, Wireless Manager, Phone Information)

Mobile or Cellular networks

Access Point Names

Tap the Menu icon (located near + or Add icon)

Tap Reset to default

If you need to manually enter your APN

Go to Settings

Tap More networks (under Connections tab, or More, Wireless & networks, Wireless Controls, Wireless Manager, Phone Information)

Mobile or Cellular networks

Access Point Names

Add a new APN (Menu or + icon)

Enter APN settings

Name: Ting Data

APN: wholesale

APN type: default,admin,fota,mms,supl,hipri,internet,dun

If there is a free form field, enter the above exactly as written without spaces

If your device has a series of check boxes rather than a free form field, check all the boxes that correspond with the values listed above. For example: your device has checkboxes for default, mms, supl, wap and ia. Check only default, mms and supl.

MMSC: http://wholesale.mmsmvno.com/mms/wapenc

MCC: 310 (should already be set)

MNC: 260 (should already be set)

APN protocol: IPv4/IPv6

APN roaming protocol: IPv4/IPv6

Tap the Menu icon

Tap Save

Select Ting Data as your APN

Restart your device and wait for it to find the Ting network--this may take a minute or so

Confirm that you're able to access data, send and receive picture, video and group messages.

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