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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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iPhone 5s 0xE8000013 error after reset cant activate itunes error

My phone still not working it says error 0xE8000013 on itunes after factory reset i tried restoring updating downgrading nothing works

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I've been facing the same issue.... tested with 3 computers, including my macbook pro, Bootcamp window 8.1, my office computer windows 7, my friend's macmini.. and all are facing the same error..

I have talked with USA's office from my country.. long calls of about 50+ minutes as combine. (you can have an idea of calls costs).

I'm also waiting for the next update. .may be they will understand that every user is not so rich to buy the latest phones.. some one has to stay with their older phones.

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Updayte will be on 23 i wish it could be fixed i still cant let go my iphone 5s

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what do you mean fixie

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Ios 11.0.4 will be on oct 23

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Good luck for all those including me who can't afford expensive new phones.

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12 Answers

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Tried 3utools.com? Flash it to a more known firmware?

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11 Comments:

Okay bro i will updaye is that a download site of files or what ?

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Im flashing right now

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I flashed and restored still didnt work what to do exactly in 3utools ?

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It says failed to read info of activation should i try to install beta ?

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I have read an article stating that it is cause of ios 11 bug on the system and they already wrote to the apple company but still the problem can be fixed .they advice that we should wait until the new update will come .when will be ios 11.0.4 coming ?

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Have you tried from DFU and recovery mode and also using another USB cable?

I had a few of my restores fail recently and it turned out to be the USB cable. Took 3 cables to figure that out

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My restore is not failing its all succesful just the fcking activation goes error i tried 5 usb cable tried 2 diff . mac 1 pc and 1 laptop running windows 7 and 8

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I’m confused now. Try doing a DFU flash using 3u again for a signed firmware. If it returns an error, provide the number.

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what number should i provide ??i already flashed it a couple of times

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wait i will try the dfu mode i didnt try it i just restoring im doing it now

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its says cant switch dfu to recovery mode

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Same here. After last update phone cant be activated after factory restore. iTunes 0xE8000013 error. DFU dont help. 3uTools reflash or downgrade nothing fix problem. 3uTools activation:

11:21:16 Obtaining activating data

11:21:34 Failed to read information of activation

11:21:34 Operations are failed

11:21:34 Elapsed Time: 00:00:17

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Im broke man no cure after all this weeks

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I have tried 3u tools but still i have this error i have been waiting along time for the next update 11.1 it released i have flashed but still it run this error what should I do Any body help me

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If you have an apple device that has been, for whatever hardware issue, sent into a normal service (non official apple), you will never be able to activate your device again if you were unlucky enough to update it to ios 11.

Apple stealthly locked all repaired/refurbished devices with ios11.

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There is a way to downgrade to iOS 10?

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11:21:16 Obtaining activating data

11:21:34 Failed to read information of activation

11:21:34 Operations are failed

11:21:34 Elapsed Time: 00:00:17

THIS ONE HAVE NO CURE

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i have this problem too. nothing like this never happen on my ipad before i update it to iOS 11. Im waiting somebody to solve this case

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10 January 2018

I factory reset my iphone 6 yesterday am getting the same problem about the activation! someone has got the solution?

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I have same problem with iphone 5s.

My iphone note activate after factory reset.

Kindly update any solution this problem.

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please fix activation problem iphone 5s

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I have this problem too since i updated my IOS, I'm using Iphone 6

Tried everything but failed.

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Its an old thread but still up to date. I updated 5S to 12.2 beta5 . Activation not possible. If I trie activation on the phone itself it says : An update is required to activate your iphone shut down ! .

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still nothing on this? have a 6s with this problem. ios 12.3

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Fixie will be eternally grateful.
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