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Announced on October 16, 2014, the iPad Air 2 is a thinner successor to the iPad Air.

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Recovering data from disabled iPad.

I have a customers iPad in that has been disabled and has never been connected to iTunes not backed up with iCloud. The customer said it automatically updated and when it restarted the normal password he uses was rejected. Now he has tried alternative passwords and it has disabled and needs to be connected to iTunes. He wants his files recovered but I can't recover them nor restore it as there isn't any form of backup.

Does anyone know of an alternative software that you can recover the files?

I can't get 3 u Tools to recognise the iPad fully to back it up either.

Answered! View the answer I have this problem too

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If the customer doesn't remember the PIN and there are no backups, not much can be done. This is San Bernandino all over again.

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I hate apple now. I just discovered that if someone doesn’t like you, and they have access to your phone for an hour and a half (like in an employee lounge) they can delete everything on your phone and don’t even need your passcode by simply randomly putting in numbers.

Thanks Apple. Brilliant. Instead of having the last question as “disabled for one hour” - if they had it “disabled for 24 hours” at least 95% of people’s headaches could be resolved, if small children pounded on the password entry, or if malicious people wanted to brick your phone. At least you would have one more chance to put in the real passcode and unlock it. Because it’s just retarded, that a kid can disable your iphone or ipad with the “connect to itunes” message, and you own your ipad, hold it in your hand, know the password to it, even have the correct fingerprint to unlock it, but it still requires to be erased. Apple is retarded.

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Rant and shift the blame from your failed relationship to Apple, good.

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Caleb will be eternally grateful.
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