Announced on October 16, 2014, the iPad Air 2 is a thinner successor to the iPad Air.

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Recovering data from disabled iPad.

I have a customers iPad in that has been disabled and has never been connected to iTunes not backed up with iCloud. The customer said it automatically updated and when it restarted the normal password he uses was rejected. Now he has tried alternative passwords and it has disabled and needs to be connected to iTunes. He wants his files recovered but I can't recover them nor restore it as there isn't any form of backup.

Does anyone know of an alternative software that you can recover the files?

I can't get 3 u Tools to recognise the iPad fully to back it up either.

Answered! View the answer I have this problem too

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Deck the Halls
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Chosen Solution

If the customer doesn't remember the PIN and there are no backups, not much can be done. This is San Bernandino all over again.

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