Released in 2013, the Model #412540 is a Wifi connected portable music device using Android or Apple devices downloaded with the SoundTouch app.

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Bose Sound touch portable replacement keypad

Hey guys! I've been looking all over the net for a replacement keypad for my bose soundtouch portable. It was pretty simple to pull it apart and remove the old keypad. Any help available to find a replacement would be much appreciated :)



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Hey Jordan,

The buttons in mine are starting to become intermittent..... Needs a gentle tap for the buttons to work although remote control function is fine. I suspect the contacts are dirty or I have a loose ribbon cable somewhere. Is it easy to get into? I've yet to have a look.



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Hi @j0rz ,

Help but no help.

Here is a link to a page from the service manual showing the parts list for a Bose Soundtouch Portable.

Item #11 shows the part numbers for both the available colours of keypads.



Unfortunately a search using the part numbers has yielded no results.

You could try contacting Bose Spare parts in your location (maybe you've already done this with no luck) and giving them the part number to help them find the part.

Alternatively, can you "open" the keypad at all? If it is like a lot of keypads the contacts on the pcb are just dirty or the electrical conducting material on the underside of the button has been worn away. If it is just one or two of the most popular buttons that aren't working you may be able to fix it by cleaning the pcb contacts with 91%+ IPA (Isopropyl Alcohol - available at most pharmacies) or if that doesn't work and the conductive material has worn away you could try coating the pad on the underside of the button with a smear of conductive glue (see Ebay)

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