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Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

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Phone won't turn on.

So last night I was using my phone and then the next minute it turned off and now it's completely dead. The phones in prestige condition no water damage screens perfect. I have no idea what happened. I have tried hard resetting plugging it in used different cords, tried my computer too. Completely unresponsive. This was a phone apple sent me about 6 months ago they said warranty is only 90 days. Wondering if you guys know what could be wrong.

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What kind of charger do you use? Original or a generic? If you got a replacement phone (Refurbished), You don't know the history of the Logic Board and what kind of charger the previous owner was using. If you are sure the battery is a good one and the charging port is a good one, I would suspect it is a (U2) issue...Tristar.

Tristar on the Iphone is notorious for burning out due to using "Non" OEM chargers.

It is not a "Diagnosis" per say due to not being able to open and test it...but if you are a bit handy with electronics and know how to use a multimeter, 1st check the battery...Know that the battery you are testing with is 100% a good battery (Not just because you purchased one). 2nd check your charger and lightning cable to make sure they are good OEM ...and 3rd check the charging circuit. Using the multimeter, check the battery connector on the logic board side to see if it is sending current to charge the battery.

If Battery is good, Charger and cable are good, and you are not getting charging voltage, check the charging IC(s) Tristar and Tigris.

Write back with your findings :) Good Luck!

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Here's a thread dealing with what sounds like the same issue. Apparently it's common:

iPhone 6 died suddenly and won't turn on..

For some, holding the power and home buttons for 15 seconds works. It sounds like you've already tried that, though.

After that, check the battery, then the charge port. If it's already out of warranty, you might as well pop it open and give it a try. If it's still under some sort of warranty, use the warranty!

Guide for battery replacement, link to part in guide: iPhone 6 Battery Replacement

You got this!

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2 Comments:

Tried the battery it wasn't it has to be something else

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Have you tried the charge port?

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