iPad Air stuck on 4013

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iPad Air Wi-Fi

The wi-fi only version of Apple's iPad Air, model number A1474. Available in Space Gray or Silver, it packs the custom A7 processor and ships in 16, 32, 64, and 128 GB configurations.

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Coloboy @coloboy45935

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Posted: Oct 10, 2017

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iPad Air stuck on 4013

Hey guys,

Super weird situation.

My customer gave me an iPad Air to fix. The screen was super bad. When I opened it I found out that besides the screen one of his battery's section was swollen,

I replaced the screen and the battery. iPad was working fine until the battery died. When I came to him his iPad boot looped on apple logo. Now, when I am trying to restore it, the only thing I have is an error 4013.

I tried everything. I change already 3 batteries, 3 computers and 5 cords. Noting seems to work.

Any idea what is going on?

Answered! View the answer I have this problem too

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when trying to restore it from itunes when the status bar shows on the screen unplug the cable a plug it back in, it worked for me when i got 4013 on an iphone 6

Oct 19, 2017 by daniel

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Minho @refectio

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Posted: Oct 19, 2017

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I suspect that the defective battery caused a corruption issue on the NAND. This requires removing the NAND, re-programming it and re-soldering it in place. All memory will be lost.

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3 Comments:

Hey Minho,

Thank you for your reply. Do you know anyone who can possibly do it? The place where I can Mail-In this iPad.

Thank you!

Oct 23, 2017 by Coloboy

As for repair, look locally for a reputable shop that does micro-soldering repairs. Ideally, you want to find someone local but good workmanship trumps locality. There are many shops worldwide that do this so you shouldn't have any problems finding them. Talk to them and ask how they do their work. Focus on troubleshooting, as opposed to shotgun replacement, and good practices like proper cleaning of boards once completed etc.

If you can't find one locally, then consider mail-in repair. There are several reputable micro-solderers patrolling this forum. You can click on my profile to learn more about my services, at the very least, it can serve as a data point.

Oct 23, 2017 by Minho

Not if you have an EEPROM reader!

Oct 23, 2017 by iMedic

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when trying to restore it from itunes when the status bar shows on the screen unplug the cable a plug it back in, it worked for me when i got 4013 on an iphone 6 — daniel
Hey Minho,

Thank you for your reply. Do you know anyone who can possibly do it? The place where I can Mail-In this iPad.

Thank you! — Coloboy
As for repair, look locally for a reputable shop that does micro-soldering repairs. Ideally, you want to find someone local but good workmanship trumps locality. There are many shops worldwide that do this so you shouldn't have any problems finding them. Talk to them and ask how they do their work. Focus on troubleshooting, as opposed to shotgun replacement, and good practices like proper cleaning of boards once completed etc.

If you can't find one locally, then consider mail-in repair. There are several reputable micro-solderers patrolling this forum. You can click on my profile to learn more about my services, at the very least, it can serve as a data point. — Minho

iPad Air Wi-Fi

iPad Air stuck on 4013

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